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Running Early?
Running Early?
No waiting room here! If you’re a bit early, just WhatsApp me and enjoy a browse of our Instagram while you wait in your car. Like as much content as you can! I’ll be with you as soon as possible!
Running LAte?
Running LAte?
We want you to get the most out of your appointment, so arriving on time really helps us give you a relaxed, uninterrupted experience.
If you’re running more than 15 minutes late, don’t worry — we’ll do our best to accommodate you, but we may need to reschedule to ensure everyone gets the care they deserve.
If you know you’ll be delayed, please give us a quick message so we can plan accordingly. And if you can’t make your appointment, letting us know in advance helps us keep the day running smoothly for all our clients.
Thank you for helping us make every visit calm, personal, and enjoyable
Need to cancel?
Need to cancel?
We understand that sometimes life gets in the way and you may need to cancel your appointment — it happens! All bookings are managed through our online platform, which allows you to easily self-manage your appointments.
If you need to cancel more than 24 hours before your appointment, simply log in to Fresha or contact us and we’ll update your booking.
For cancellations within 24 hours or missed appointments, a £30 disruption fee will be added to your account. This fee will need to be settled before booking your next appointment.
Thank you for helping us keep the Skin Haus running smoothly and ensuring a relaxed experience for all our clients
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